That’s what we call a love letter

As we always say “We love happy customers. And it really rocks our world when they love us back by giving us good feedback on our services.” This one here is no exception.

Mark Turner was looking for a Citroen specialist when he found Brent Autos (est. 1989). We only advised him over the phone, but he was so impressed and grateful that he sent us this long note of wonderful words.

Dear Brent Autos,

I would like to thank you for the the impartial advice you offered the other day when larger dealers were not interested in my plight or potential business as a result of the clutch and gear box failing on my Picasso C4.

You on the other hand took the time to listen, obtain approximate prices for resolving the issues based on the description of the catastrophic car failure with a view to fixing the car or advising whether or not it was worth the effort.

At no point was there a hard sell, just friendly knowledegable advice. It is refreshing to know that small companies such as Brent Autos exist and that customer service is a high priority.

With all the help Brent Autos offered the decision was made to scrap the car. They made nothing from the exchange except a huge amount positive Karma and left me knowing that should I need my car fixed or serviced, and it was viable based on the cars age and condition, I would highly recommend them.

Thank you for going the extra mile, were multi national dealers would not give me the time of day.

All the best,

Mark Turner.

Thank you from Brent Autos (est.1989)© | Dreamstime.com

Well, Mark we are truly touched at your kind words and sending a big fat thank you back.

For more lovely words from our loveliest customers, you can also visit our Google+ page.


For more information on our garage services, please contact us today or visit our main website at www.brent-autos.co.uk.

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Do you understand car health?

We’ve said it before “car servicing is better than cure”, however today we thought we look at your car’s health – that is its reliability, roadworthiness, drivability, comfort as well as value – from a different angle – the human (health) one.

The anatomy of a heart stroke

Our arteries are muscular-walled tubes that transport our blood (rich in oxygen) from the heart to all parts of the body, and if healthy, the blood flows easily and the walls are smooth. So if they get clogged up, as a result of substances like cholesterol and fat building up plaque (or in other words we are not looking after our body), the blood flow is reduced and we don’t need to second guess what serious consequences this can cause (hint: heart attack, stroke …)

Now you understand your car’s health as well!

"Prevention better than cure." -Desiderius Erasmus

A non-maintained oil filter will do just that … let the dirt, grime and dust particles contaminate the oil, thus clogging up the oil veins, reducing the flow of oil throughout the engine and eventually starving it from oil and preventing it from running (smoothly) altogether … as you can see on the picture even the oil filter itself will collapse under the weight of the impurities!

Car servicing is better than cure

If you want to avoid lengthy stays of your car in the mechanic workshop, hefty repair bills or a complete breakdown, you can’t keep feeding it rubbish and ignoring its bone and heart health.

Six wise words from us:

Car servicing is better than cure!

For more information about Brent Autos (est. 1989), or to book your car – modern day or classic – in for a Service, MOT or some TLC please contact us today or visit our main website at www.brent-autos.co.uk.