Why small (business) is beautiful

So, we’ve been in business 25 years with our small garage and we are sure that everyone will agree that it’s not just car technology that has come a long way.

One of the almost certainly most significant of developments over the last two to three decades – besides of course the world wide web, which is also 25 this year! – will undoubtedly be the popping up of big players and mega stores.

A good excuse for us to name but a few reasons why we think our small garage is beautiful.

Image credit: Pinksnow | Dreamstime.com

Personable service
You might be greeted by a voicemail when the chief is with another customer or talking to one of the suppliers, but if you get through you will speak to a real mechanic, guaranteed. No passing on from voicemail to department to salesperson.

Speaking to the chief mechanic, who’s at the same time the big boss, you’ll benefit from a much greater flexibility as to how your mechanical problems get resolved. If there’s anyone who can break the rules, it’s the boss.

Similarly, over 30 years’ experience in the automotive industry and 25 years of which in the setting of his own garage, the chief mechanic has gained vast knowledge and expertise and frequently been fixing what seemed to be unrepairable. Hence serving a niche market of ‘mechanic challenges’.

With the chief mechanic and big boss all in one person, you can be sure that the quality of your service is nothing but top notch. No passing on of quality assurance responsibility or blame. The buck stops here.

Put personable service, greater flexibility, comprehensive expertise and tiptop quality assurance together, and you can only get one thing: trust. At Brent Autos we pride ourselves for our strong local reputation and returning customers.

Backed up by the big boys
Last but not least we might be small, but we do play with the big boys, and have long standing partnerships with a number of big dealers , supplier and peers – be it for car parts, garage equipment, or knowledge exchange.

For more information on our diagnostic and garage services, or to book your car in, please contact us today or visit our main website at www.brent-autos.co.uk.

Car technology has come a long way – part 1

Brent Autos has come a long way since it has been established in 1989. And so has car technology!

For our 25th anniversary we thought it’d be fun to come up with a list of at least 25 of the most significant car technology, servicing and law changes and developments. So here our are numbers one to twelve!

Mechaniclondon.co.uk - Car technology part 1

  1. Four gears became five, and even six by now!
  2. From having nothing to being fitted only on front seats, there are even special roof airbags these days and by now they are a legal requirement and form a firm part of the MOT health checks.
  3. Manual hand brakes have transformed into fully electronic parking brakes.
  4. Headlights used be glass, and are now plastic.
  5. From freezing our butts off and scraping off the ice on the inside, modern cars now have heated everything – from wind screens to seats to steering wheels.
  6. From brick like mobile phones in the late 80-s we’ve gone to holding the slimmer line bricks that followed in our hands whilst driving, and today have fully enforced handsfree laws.
  7. Even wearing our seatbelts was not mandatory and is only achievement of the last 25 years. Hard to believe!
  8. Speaking of achievements, the invention of led free fuel must make it to our list of most significant developments in car technology!
  9. Next up: no more manual checking of oil levels as most modern vehicles these days will have a light flashing up to tell you that the oil level’s low. How convenient!
  10. In 1989 the most commonly known acronym for ABS was probably the Animal Behaviour Society rather than Antilock Braking System.
  11. Gone are the days of manual tyre checks and here is James Bond technology to tell you the tyre pressure
  12. And gone are the days of nuts and bolts as keys to undo things are everywhere!

Well, twelve’s enough for today, but if you’ve enjoyed our little walk down history lane, do watch this space for numbers 13-25! And if you’d like to contribute find us on Twitter and give us a shout there!

For more information on our diagnostic and garage services, please contact us today or visit our main website at www.brent-autos.co.uk.

Image credit: Oreena | Dreamstime.com